WATER EMERGENCY INFORMATION:

WHAT IF A WATER PIPE BREAKS IN MY HOME?

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Shut off the Water! 

If a water pipe breaks in your home, do you know where your shut-off valve is located?  Find it so you are prepared to turn the water off in a hurry during an emergency.  Water damage can happen very quickly and time is of the essence if a pipe breaks.

Look for your shut-off valve in the following places:

  • In the garage, near the water heater or laundry hookup
  • In the crawl space or basement, where the waterline enters the home
  • Outside near the foundation, often protected by a concrete ring or clay pipe

Can’t find your Shut-off Valve? 

If you can’t find your waterline shut-off valve, you should have one installed.

If you need to shut your water off at the meter, please call:     

During Business Hours: (503) 615-6700

After Business Hours:    (503) 629-0111 

Please do not tamper with the meter yourself unless you are willing to assume liability for damages.

Types of Shut-Off Valves:

Shut-off valves come in a variety of shapes, sizes and colors.  Here are some examples as a guideline, but there are plenty more possibilities out there. 

Water Shutoff Valve

Water Shutoff Valve
Water Shutoff Valve
Water Shutoff Valve

Water Shutoff Valve

Water Shutoff At Backflow Device
 

Water •150 E Main Street • Hillsboro OR 97123 • (503) 615-6702 • Email

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