Utility Billing is a work group within the Finance
Department and is responsible for the billing and
maintenance of customer accounts. Your water bill is
combined with Clean
Water Services sewer and surface water management
(SWM) charges. The City of Hillsboro Utility Billing
customer service personnel are committed and proud
to provide the community the highest quality customer
service possible.
The water, sewer and SWM service boundaries do not
follow the City's boundaries, therefore some customers
may have a different water provider and will only receive
a bill from the City of Hillsboro for sewer and SWM
charges. Most residential customers receive a bi-monthly
bill. Each billing cycle for these customers is approximately
60 days, depending on the date the meter is read. Some
customers are billed monthly.
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